[tzs]

> It's down to the unfortunate reality that people aren't the actual customers of Facebook or Experian, their actual customers are advertisers and lenders

These are kind of opposite cases, aren't they?

With Facebook, their actual customers are people who want to have a relationship with you.

With Experian, their actual customers are people who you want to have a relationship with.

[rtkwe]

Lenders also want to have a relationship with you too. They want to make all the loans they can as long as they're good loans. Either way it doesn't change the dynamic that much for the average person they're the product, or I suppose more accurately information about them is the product and the companies are the customer.