[OldHand2018]

> How can I address this using tech?

If you have a hammer and can't find any nails, looking around for other things to hit is unlikely to be a productive activity.

You've identified a serious, complex issue and you care about improving the situation. That's an excellent beginning. Go to your local library and find a book on systems thinking/analysis such as Thinking in Systems by Donella Meadows. Start to understand how all the pieces fit together and what sort of changes will help and what will make the problem worse (you will be surprised!). Your tech experience will be extremely helpful here.

[claplouder]

what are your thoughts on this course: https://www.coursera.org/learn/model-thinking

[OldHand2018]

That course looks great. Keep in mind that you are unlikely to "learn" anything "new". It's a process; do this, do that. Put some effort here, think about that stuff there. And then you start to see interactions and cause/effect patterns that you didn't see before as well as behaviors that work completely differently than you previously believed.