[sachin18590]

filter and formatter are still set at the time of workflow definitions and are not real time. When I say real time, I mean that the user in our case can see the exact event (like say the content of the email, ticket or crm update etc), and then decide to take an action. And when he/she is passing event data to that action, they can update it based on what they see and not what they expect as is the case with other automation platforms. In effect we are more interactive workflows than automated workflows if that helps.

[mgiannopoulos]

Thank you for the clarification. Seems like Zapier is also moving to your space, with slack interactions (this came to my inbox yesterday) https://zapier.com/blog/updates/1969/zapier-slack-action