[surferbayarea]

It's because they did some weird integration with a common payments system that is broken. If you call their customer support, they will bounce you from the cloud Dept to the wallet team to payments and so on...it's a classic big company issue trying to consolidate things like payments across many products.

[jinkangcen]

That is interesting to learn that it is the wallet team handling the payments, not someone in the Cloud team. But the issue here is not payment, it is how they handle the free tier users. And they mess up in the case when several owners together in the same projects.

[londons_explore]

I bet the free tier was somehow done by the payments team as a special $0 item...