[atombender]

Indeed, I'd like an Amazon competitor focusing on high quality and great service as much as anyone, but going into a Best Buy is depressing.

The staff act like robots. Their responses and behaviour both when you ask for help and when you go to checkout seem scripted, while at the same time they give off a tired air of mildly annoyed indifference.

A lot of US chains are like this, really. Everyone just seems so downtrodden, even surly or hostile. I'm sure the staff is paid little and not treated that great, but still, I've never encountered this in Europe, where I'm from, and I can't imagine that conditions are much better there, so it might be a cultural thing.

[balls187]

If you're looking for A/V and Car Audio, I highly recommend Crutchfield.

They're amazing.