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by bluedino 2696 days ago
A lot of hardware was sold near cost. The accessories and service plans are where the margins are.

The “team meetings” before and after every shift showed you the numbers from the previous day and your goals for the current day.

If your department didn’t hit their numbers, you’d get your hours cut or manager would get canned. Promotions went by how well you could sell, but you weren’t on commission.

They pushed for us to sell 2 black and two color ink cartridges with ink jet printers. Plus two packs of photo paper and two packs of regular paper.