Internet is out of control by citizens. The web was such a democratic space but browsers narrow that space down because they are centralized products. DRM-enabled only (if ever comes) will kill the web.
Accessible isn't necessarily the same thing as democratic. The future of the Internet was always decided essentially behind closed doors. No surprise that it is now being done at the big companies rather than 'by the public'. Any country could regulate the Internet in a democratic direction if it wanted to, but that isn't very popular from what I have seen.
How many major browsers do you know? How hard it is to implement your own? How hard it is to just read and roughly audit the source code? How much control do you have over the features of the browser?
Well, several are open source. I know that they have vast and complex code bases and are extremely hard to understand or modify but it is possible and diverse communities are working on them.
For me the centralisation is at the search engine and the content generation; both have narrowed and narrowed and narrowed.