[ox_cable]

Except they do give you a way to contact them. They ALWAYS give you a way to contact them. The fact that you can't follow their cancelation process all the way through is on you, not them, and that's exactly how the courts treat it after your account becomes delinquent and is sent to collections.

[pbhjpbhj]

Hmm, legally you phone, verify your identity and say you're cancelling. Sure, they want to speak for 20 minutes to wear you down to say you'll accept a deal or try a couple more months ... but you're surely not obligated to listen. Once you've id-ed yourself and said "I'm cancelling" then you're done. Hang up. Sue them if they charge you again.

Companies rely on us feeling the pressure of social conformity.

Indeed legally I expect you can cancel by any reasonable means?

[ianai]

I just tried one place. They didn’t want to “verify” me as they had an old or different address on file for me. Tried to play cute with my name too. I recorded the interaction though.