[tracker1]

One additional point... it would be GREAT if I could have a chat channel in MS Teams with just notifications of @user/group where I am a part of that user/group in VSTS. I get so many emails, I really can't/don't keep up with it. Generally, email for this type of thing sucks, and the email doesn't show the meat of what you need to see.

A dashboard interface for messages/notifications in VSTS would be helpful.

Aside, switching to a GraphQL type interface with something that updates your UI consistently would be nice. Some screens update fine, others just get lost/disconnected and you don't even know where you are at.

Overall, I haven't experienced the agent issues in TFA, but I've had plenty of other issues and continue to use the beast that I know. I do think the issue tracking is decent and the integration is as nice as other products I've tried imho. Sometimes simpler is easier though.