[zwaps]

Thank you for your work.

I will try your software soon. What I really like so far is the reading progress, which is actually very, very important for me. So far, I have to do this with manual tags in Zotero.

By the way, since this is a work tool, I (and I imagine others) are fully willing and able to pay you for support or storage or other features.

But since Mendeley, me and people I know have become very sensitive about lock-in, encryption and collaboration barriers associated with pro/non-pro accounts. It seems you are determined to take the right steps, I just want to emphasize the importance for your business.

The backlash against Mendeley isn't random. If I build my pipeline on your product, my lifelihood and hours upon hours of crucial work depend on it. This is not a casual software, where switching is inconvenient but not a big deal. Mendeley has f'ed me in a crucial deadline situation, even though I was paying them lots of money. That company is dead to me, and I will badmouth and try to destroy their business any chance I get.