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I also generally have had decent experiences as of late. The article touches on discoverability of items as a key factor and I have to agree: my wife’s car had a catalytic converter warning light come on. To have them replaced by a mechanic is obviously quite expensive, and we had a make and model that looked like it was going to be not too much work to do ourselves. I’m not a car guy per se, but if you give me something that’s just unscrewing and screwing stuff in and it’s not too complex I can do it with a YouTube video.

So on eBay you can just put the make, model and engine type in and it gives you the correct part. That’s pretty cool, albeit not terribly special. But the part I really enjoyed was that eBay told me I needed a gasket and a new O2 sensor as well (I wouldn’t have known about the gasket) and gave me a nice bundle to do it.

In the end I just ended up replacing the O2 sensor and it was pretty simple to return the other parts. Print label, slap it onto the box, and drop it at the UPS store.