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by Guest10928391 2699 days ago
I get issues almost daily with well respected sites not working in Firefox.

Today I'm browsing the Adidas website, and the images don't load for any of the products in Firefox.

https://www.adidas.com/us/ultraboost-all-terrain-ltd-shoes/B...

Apparently they're WEBP images and my version of Firefox (version 64) doesn't support them, but searching online I read that the upcoming Firefox version 65 is suppose to fix that issue.

Strangely enough, the images were working fine a few weeks ago on the Adidas website, but I had a different Firefox issue. When I clicked the images to see the fullscreen view and zoomed in, they wouldn't pan or drag correctly, so 80% of the image was hidden off the screen. In Chrome, they worked as expected.

That's one example, but as I said, I get these kind of issues almost daily from companies that should know better. I still primarily use Firefox because I have no trust in Google, but I'm forced to open Chrome on a regular basis to resolve random quirks.

4 comments

> Apparently they're WEBP images and my version of Firefox (version 64) doesn't support them

I loaded the page with Firefox 65 beta and all the images worked for me. The site doesn't seem to be serving WebP images to Firefox. When I checked all the image types via Page Info they were mostly JPEGs with some PNGs and one SVG image.

There's probably some other reason why the site is broken for you. Have you perhaps changed your browser's user agent string and so the site is giving you WebP images because it thinks they will work?

It's a pretty standard Firefox installation (I also tried disabling uBlock and resetting my privacy settings), and I just confirmed the user agent looks normal, Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0. I think it broke when I moved last week from one EU country to another. Why that would make a difference, I don't know, but Adidas is now serving me WEBP images in Firefox 64 regardless of my browser settings, whether I clear cookies, use a private window, or choose different regional versions of the website.

So, I'm left scratching my head and using Chrome to browse the site.

I'm on Firefox 64 and all the images load for me.
I'm using Firefox 60 in this Debian VM, and that site is definitely serving WEBP, which I can't view (on anything).
I am able to access the website just fine. All the images show up for me (Firefox 64.0.2).