[lkozloff]

Hi @Roritharr - Support Manager at GitLab here.

I'd like to follow up on this to see where we dropped the ball and how (or if) we can make things right. Feel free to email me at lyle[at]gitlab.com and I'll look into your ticket history and move things along.

For others, performance issues with EFS and GitLab have been frequent enough that we specifically call EFS out in our documentation: https://docs.gitlab.com/ee/administration/high_availability/...

This isn't to say that EFS doesn't have its place, it's just that git operations quickly exhaust burst credits and many of our users on EFS end up with difficult to diagnose performance problems.

This may or may not have anything to do with @Roritharr's problems, but it's worth noting!

[Roritharr]

Hi, mail is out, if for some reason this doesn't reach you:

Our Ticketnumber is 111794 for the pipeline issue and the other one is 104887 for the Performance Issue.