[bprieto]

Software like Decidim or CONSUL [0] are meant to be used by the city council or maybe at the regional or even national government level, like is the case of CONSUL. If you really want Citizen Participation having real decisions made in the platform are key to the success, and for that you need high level political support. In the case of Madrid City Council, who wrote CONSUL, citizens have already decided what to do with 260M euros, have voted for the remodelling of one of the main squares in the city and several other spaces, have had their input in the writing of local ordinances, etc. You can see that in action at [1].

[0] https://github.com/consul/consul [1] https://decide.madrid.es