[satellitec4t]

One thing I notice is she says the ride app GPS took the driver through local roads instead of the highway.

I had a similar experience with Uber recently.

There is a road that goes pretty much straight from the airport to my house, though it's a busy, slow road. Instead the uber gps had us going all over the place, through many intersections and left turns. It might have saved 1 or 2 minutes, but surely cost way more in gas (and CO2) and was much more likely to result in an accident. I felt bad for the driver, having to drive such a confusing and stressful route.

I'm not sure if it made my route more expensive. The cost is set before we leave, so any route has the same cost. But the drivers are paid more the farther they go, so it costs uber more to pay him, when he could have gone a way that's much shorter and doesn't take any longer.

[llampx]

How closely do Uber drivers have to follow the suggested route? Do they get penalized if they often don't follow it?