[gnicholas]

> I never dispute chargebacks, but instead try to get the customer to withdraw it and behave like an adult, letting me refund and cancel his subscription like we would have had he simply asked.

I've tried to do this too, but unfortunately you're in the position of asking a former customer a favor, and you can't give them anything in return. They end up in the same position (getting refunded), but have to waste time on the phone with their bank. It's a tough sell, in my experience.