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by kss238 2711 days ago
Having used the IPass online payment system multiple times, it sounds like you did not read warnings on the website.

On the online website, it says the search feature does not show the violations immediately and you should not rely on it.

     "The optimal timeframe for a successful search is the second and third weeks following the missed toll. Many missed tolls will not appear until one week after they were incurred due to the need to review the images of the license plate."

 Instead you should select the tolls you missed manually and then paying them. I have done this numerous time, noting the toll and time I missed and have never received a violation after I paid it online. 
I have also used the search feature one week after I missed the toll and all of my missed tolls appeared.

It's unfortunate that you had to pay a fine but you shouldn't blame the state for your errors.

2 comments

Assessing a $90 late fee on a $4 debt is something we would be livid about if it were a credit card company. The state is literally robbing people here because they are corrupt, bankrupt, and desperate. I think it's despicable.
>you shouldn't blame the state for your errors

And what's the technological reason behind there being a four week lag in the data being available? I can't think of a good one. I'm sure there's cell signal where the ANPR cameras are based.

If I was cynical, I'd go as far as to suggest the system is _engineered_ to encourage users to forget to check back at the correct time, even if they had attempted to pay at the first opportunity.

It's exactly the same as financial technology. Is there any technological reason why transactions shouldn't appear as soon as the authorisation takes place? No. It's poor because the incumbents can get away with it being poor.