[nailer]

I should perhaps get some real stats, but it seems almost everyone in the UK has some story of NHS staff not caring about their own performance. I waited three hours in urgent care once when the nurse in charge said she couldn't do anything without a scan - the front desk nurse could have said the same thing. I also has whooping cough and could have killed a friend's infant due to an NHS doctor that didn't bother to read national bulletins.