[overtmind]

Anyone notice a theme here?

Every failure of google has something to do with the fact that they're automating so far that it ends up being downright harmful. Youtube, Google Pay, Google Cloud, etc

I've even heard of similar stories about using Google Cloud, where the system can flag your account and basically your entire business is deleted due to an automated process!

https://medium.com/@serverpunch/why-you-should-not-use-googl...

Though they seem to have reigned that in a bit here: https://www.theregister.co.uk/2018/07/18/google_cloud_platfo...

I get the feeling in the short term they'll double-down on automation/AI until it's good enough nobody notices.

I wonder if they have a pulse on how their businesses are suffering because of that perception, though. When your company has a stigma of it being nearly impossible to reach a human being to get things done - is it really a surprise that my colleagues and I won't recommend google cloud as a service provider?