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by kiallmacinnes
2721 days ago
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> issues closed with no linking comment to where the actual solution is This does annoy me. I'm not sure theres a great solution though. Should the maintainer create a new forum post of behalf of the user? Probably not, often with support requests to open source projects - the user disappears right after posting it. This is likely to happen even more if the issue is moved by the maintainer elsewhere. > This whole "not putting support" in github issues is kind of BS in my opinion. Whats wrong with the issues being cluttered up? It has a search functionality, and tags, Id rather have one source of truth. The clutter does make things harder. Issues now need to be tagged, issue counts on the project page are meaningless, maintainers must constantly search for the "IsReallyAnIssue" tag instead of just clicking on the issues link, etc etc. How much these things annoy you or anyone else will vary wildly based on personal preferences, and the scale of the project. But - Heres the thing. It's their project - they are entitled to request help/support requests are made in one place, while bug reports are in another. |
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