[EamonnMR]

The regulations are outdated (fax is considered secure communication, as I've harped on before.) There's no patient visibility into these systems, so they don't see just how outdated and broken they are. I think that the biggest problem is this relentless focus on the short term-upgrading systems will cause problems now even if in the long run they'll pay huge dividends. Sort of similar to how medical professionals work extremely long hours with inadequate sleep.