[cdnsteve]

Empathy. Protect your team, even from themselves. If someone new makes a mistake don't tar and feather them. Instead look at what processes you can fix and how to prevent it from happening to others. We all make mistakes, that's part of the journey.

Build a culture that isn't afraid to think outside the box, learn, try new things. You can't do that when people are scared they will break something and get penalized for it. Set some guidance and boundaries but let them create.

Spend time on work relationships, face time with those outside of your direct team. Business people, BAs, QAs, PMs, VPs, get to know them, laugh with them and learn what they are trying to do and figure out how to help them get to that destination.