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by ThrustVectoring 2726 days ago
>They laugh at angry bluster, but will move mountains to appease a focused person who can bring a regulatory agency down on them.

Yuuup. I got this from Kaiser, whose ADHD screening policy would blow through mandatory timely access to care deadlines. Calmly stating mandatory timelines, taking notes, and asking Kaiser to fulfill them got me much more responsive and timely care when getting treatment for ADHD.

If you're not getting what you want, you 100% want your case handled by someone responsible for not having regulatory incidents.