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by nateburke
2730 days ago
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Additional 4th point: understand the ethical tail risk, if it exists! Is there an assumption (explicit or otherwise) that the human process your are automating includes a capability that the general public would consider "ethical"? In the worst case scenario, where:
1. that capability is removed by the automation
2. there are negative consequences
3. the whole world discovers the consequences, will your business survive? Can you "blame the vendor?" e.g. https://www.reuters.com/article/us-amazon-com-jobs-automatio... Amazon made a smart move in pulling this project -- the public perception risk of selling, or even deploying a product that could be seen as "bias, automated" was too great. |
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