[soonoutoftime]

I've worked on apps on both platforms, and with others who have.

IIRC you can actually organise a call with somebody at Apple to discuss issues, but not with Google. Can anyone else confirm this? The app dev who shared this info with me was making millions for both Google and Apple.

The same app dev had their app taken down from Google Play but then reinstated within 24 hrs after some furious emailing. I know of another dev who received no response to their desperate emails, who was told to never try to create another account, just like OP. This dev hadn't made Google any money.