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by yholio 2734 days ago
The final decision to terminate is usually taken by a human, not an algorithm. However, that human is not allowed to speak to you because anything they say is a potential liability in court or in PR terms.

Companies exist to produce profits for their owners. Without public regulation, you should not expect fair and faithful service. If you no longer represent a revenue opportunity - since they clearly decided just that - then you no longer exist.

The solution is often to try to align the incentives of the company with your own, with public shaming campaigns like this one.

1 comments

I'd say companies exist to provide value to society, and profits are an incentive provided by said societies, which allows them to operate in the first place.

> The solution is often to try to align the incentives of the company with your own, with public shaming campaigns like this one.

Which is probably why it got flagged off the front page by people who won't say why they did that. They forget that the internet's ability to "route around problems" is really just a shadow of the ability of people and life in general to do that, and that trying to suppress local solutions just widens the area to be routed around.