| From the follow-up tweet: > Instead of giving a valid reason, company says "specific reasons for such a decision is proprietary & it is not released since that could impair PayPal's ability to do business in a safe and secure manner" I've been trying to close my PayPal account for the last week and will keep trying, but so far have not been able to. I've had this account since 2000. I want to close it because of the treatment of SubscribeStar and others. I've never watched a video by Sargon of Akkad. But even if it was Adolph of Hitler I'd be concerned about this behavior by Patreon. For PayPal to back them up by dropping a competitor is enough for me to want to reciprocate. First, PayPal required me to individually cancel most of the vendors I've paid via PayPal in the last decade or so, and made it difficult to discover how to do that. But I finally figured it out and cancelled them all. If they weren't being mulish about this it seems like it would be easy for them to do the same as part of the process of closing the account. Now that I've done this I still can't cancel via their web site. I get the message "Before you close your account -- Sorry, there's a problem. If you keep seeing this, please contact customer service." There is no email address on their contact page. Their pop-up chat app on the contact page freezes immediately and is unusable. I'll call them if I have to, but I shouldn't have to. The issues closing the account are by themselves enough to make me want to close it. When I do manage to close the account I'm hoping that they ask me for a reason, at which point I plan to tell them "specific reasons for such a decision is proprietary & it is not released since that could impair my ability to do business in a safe and secure manner." |