Hacker News new | ask | show | jobs
by tsevis 2730 days ago
I am the artist who's work is sold illegally on Amazon. There is no excuse for Amazon. Absolutely none. 0! I have reported the URL. It never changed. I don't know when the ASIN changed but the URL remained the same. The new ASIN or URL cannot be reported. I am getting the message that the ASIN is wrong whenever I am trying to report it. I am getting silly answers from silly people who are bullshiting me. They have a seller who is selling fake products. What a serious company does is to close his store. Especially when they learn that an item that is take off is up again. After days of complains I decided to complain on Facebook. They are bullshiting me there as well. It's a real shame!
1 comments

The ASIN is embedded in the listing page URL, so if the ASIN changed, so did the URL. Out of curiosity, what’s the current URL?

If you’re tired of chasing an infringer, why don’t you hire an attorney to engage Amazon’s legal department? You might end up with a more satisfactory result than by constantly playing “whack-a-mole” with reporting individual listings. You can also separately report a seller by following the instructions here: https://sellercentral.amazon.com/gp/help/external/help.html?...

I will see what I will do. However the problem is much bigger. Amazon should take down a shop when they know that the seller is simply changing the ASIN. But this isn't the only problem. I tried to report 10 different items. It was possible to report just 3. Their system isn'r recognising the other 7 ASINs. So Amazon really has a system that makes difficult to impossible to find your right. Hiring an attorney costs money. They know it and this is why they are making it as the only option.