[mtgx]

> We never offered, and never claimed to offer, a safe haven for people who have broken the law in both Australia

So are you saying that just by offering end-to-end encryption yourselves would be "helping people who have broken the law"?

Well, at least it's good to know where you stand and to have this in the public record, in case someone mistakenly thinks that Fastmail is a good alternative to other end-to-end encrypted email service providers.

[brongondwana]

We've never wanted to be an end-to-end encrypted service provider - there's purely routing blobs of opaque data around. It's not an interesting problem, and it's at direct odds with "email is your electronic memory".

https://fastmail.blog/2018/02/14/email-is-your-electronic-me...

End-to-end encryption is great for "this message will self destruct in 5 seconds" type instant messaging, but I have a friend who recently forgot her password on an "end-to-end encrypted" email service and lost all her emails. Not a great choice, though luckily she hadn't been using it long, so she didn't lose many memories.

An extreme black-and-white view on confidentiality vs the other parts of security is poor threat modeling, and we especially don't like the idea of selling snakeoil where we claim a level of confidentiality from ourselves which is not supportable by facts.