[floatingatoll]

They did offer an appeals process, but that can be safely assumed not to be a process for appealing the US law and their interpretation of it — it’s much more likely a process for appealing technical errors committed by accident during bulk work, such as “you identified my IP as Cuba when it’s Florida” or “I was hacked and we discussed that back then, please recheck your logs excluding the hacker’s activity”.

So they are absolutely offering recourse and resolution, but only where it is in their power to do so.

TLDR: Don’t expect Slack to be responsive to arguments that contain “please ignore US law for my individual circumstances”.