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by aaomidi 2742 days ago
The emails they sent did not have any appeals process. They were also sent from no-reply addresses.

The worst thing about this isn't them blocking (even though they didn't need to). It was that they assumed their systems are 100% perfect and no one would need to appeal.

It was also the timing of this that was annoying. Right before long holidays (harder to get to your workplace and let people know what happened)

1 comments

On Twitter, here is their standard language

> Our systems may have detected an account on our platform with an IP address originating from a designated embargoed country. Please send a note to feedback@slack.com so we can investigate further.

In general, they're also saying that,

> If you travel to an embargoed country, your account will not be deactivated if you attempt to use Slack. https://twitter.com/SlackHQ/status/1075924814530076675

I’ve seen the email sent to aaomidi, and it didn’t say that. It’s possible that they revised the notice after receiving complaints, but the initial batch was worded rather harshly without any indication that it was possible to appeal.