[intopieces]

Your response sounds flippant, but I am with you, except I don’t see the value in writing reviews at all, good or bad. I have no stake in whether another person is persuaded to patronize or avoid a place. Moreover, I doubt any online review I write would have any impact on the business itself.

If I have a specific complaint for a place close to my heart, like a coffee shop or restaurant or local shop, I’ll talk to the manager, privately and calmly, and be on my way.