[byproxy]

I'm not trying to change your process, but just letting you know that that process is not the same for everyone, hence it'd be useful for others to know your "tint."

It's interesting that your main criteria is how you feel you were treated, though. Discussed in the article:

"Restaurant reviews in which people sound traumatized by perceived injustice don’t tend to comment much on the food — it’s usually the perception of being treated rudely or uncaringly that seems to have pushed people into processing by writing out their feelings in a public forum."

[juhzy]

I think it's normal. Poor food may mean many things and most of them are not malicious. But being treated rudely or uncaringly? You deserve your bad review.

[byproxy]

>Poor food may mean many things and most of them are not malicious.

I honestly feel the same about poor service. I'm usually accommodating and understanding, but I'm no monk. Of course there are times when I feel either the poor food or poor service merit some mention.

Most of the time, however, I think "they're human, going through human things. No big deal."