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by jsmith99
2747 days ago
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The ratings on the product page are meant to be purely about the product. Reviews that mention the seller are often removed. This is actually the main way sellers get rid of bad reviews: most one star reviews will include a reference to the seller and so amazon will usually remove them if the seller asks. There is a separate review system for sellers, and the score is shown when you look at the buying options, but it's little used and much less visible. |
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