[em-bee]

at the end of the original post is this statement:

Before commenting on this update

As we wrote at the start of this update, it contains some sensitive information and we're a little hesitant about posting it. In order to be able to post this publicly, we've got to set a few ground rules.

It's perfectly ok to post comments telling us that we were naive and too trusting. We're well aware.

Please do NOT post any comments or speculation about the identity of our account manager or factory or their motivations. Doing so may limit our ability to share details with you in the future. And we really want to be able to share details with you in the future.

"please do not speculate about motivations"

this is important. it makes the factory look bad, and in china that is an insult. doing that is not helpful for their relationship.