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by rootusrootus
2750 days ago
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To be fair, RH does sometimes have problems. They blew up the other morning and screwed over a number of people by closing their accounts for the day while they tried to figure out how their system credited them with options sales at 10-100x actual value. RH has definitely got bugs, and if I were serious about playing the market I'd go with IB or TW, or just about anyone else. |
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I was locked out for 29 hours with expiring strangles that would have had significant upside if closed at the right time, lost everything put into them by the time I could get back in.
Never received communication about the lock out or being allowed back in.
They have no phone support and during that whole period not a single email was responded to.
To imagine this company as a bank is one of the most ridiculous concepts ive heard of.