[ryanbertrand]

$25/mo for 2 seats. $99/mo for 50 seats.

Obviously way cheaper than other CRMs and support/marketing services. It’s almost the “too good to be true” pricing which would make me walk away.

Is it a mistake on the website?

[tsergiu]

No, we sell our chat at cost in order to expose customers to the other parts of our platform, which we think are far better (and directly translate to more revenue for our customers) than other, siloed platforms.

We expect to make money on our chat-only customers when they migrate other parts of their workflow to our platform.

Aside from that, we are still experimenting with pricing, but of course will grandfather the pricing that early users sign up with.

[ryanbertrand]

Okay, I opened on desktop and the pricing UI makes more sense now. I was under the impression it was $99 for everything (chat, marketing and CRM).

We use Intercom/Drift here and love their bots for qualifying leads. Do you guys have something similar?

[tsergiu]

Thanks for the feedback, we'll work on the mobile version of the pricing page to make it less confusing.

We don't have bots yet, but they are coming in the near future. If you leave your email (just start a conversation on our site), I can follow up with you when they're ready.