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by hodgesrm 2740 days ago
It's pretty easy for founders/execs at that point to make regrettable comments along the line of 'this is going to be great for our customers'.

Sometimes being honest and taking care of your customer/employees/other stakeholders requires you to say "I don't know" or "this will be a change" instead of what you think they might like to hear.

2 comments

It's not always possible to make such statements, depending on the terms of the buyout. That goes doubly so if the founders/execs have a continuing relationship with the buyers. Even if it turns out to be a short term relationship.
"I don't know" shouldn't be hard to say. If the terms require you to actively lie, well, that's shameful to accept.
Maybe you need like a warrant canary. "This service is great for customers" is removed from a url once that is no longer true.
It can be hard to hear what those other stakeholders are saying over all the noise the dump truck full of money makes when it starts backing up toward you.