[zhte415]

Being friendly doesn't mean being friends, does it?

Something I didn't really know that was important before it was put in my face was expressing thanks. Do express thanks. It's a small thing. An office and carpet is cleaned, aircon and/or heating is more-or-less set right. A salary arrives on time. Required applications on your PC and the network is stable. Parking spaces or nearby public transport. Many other small things.

Someone's working to ensure these small things, which when compounded together are not small at all, are there. It may sound out-of-place at first, just say thanks, and say it sincerely citing appreciation or an example to demonstrate sincerity. It's not about "let's be friends", it's just appreciating someone's efforts.

If you're not feeling like a good enough speaker, I have seen some people do really well with Toastmasters, not only in presenting but also receiving and giving feedback. The format's not for everyone, my old local club was a tedium sometimes but a lot of fun when bringing variety.