[gonehome]

Yeah that makes sense to me - my comment was more about how the support staff acted like "oh we can't do that - he wouldn't like that" when it turned out to be totally fine when interacting with him directly.

I'm not sure if that's a thing with Jobs and people being afraid of him, but I've seen similar stuff where people around the person act like they're delicate or everything requires special consideration when interacting with the leader.