[chrissam]

> Google got the market share purely based on its good reputation and sure also with a good product but mainly because of its reputation it was given a chance.

The exact opposite is true.

Google's market share came, first and foremost, from having the best product in each space it dominates: search, browser, email.

The people primarily concerned about "reputation" are a vocal minority. That doesn't mean they're wrong -- but when we're talking about the browser choice of millions of people it's definitely wrong to suppose that reputation is the key factor.

[irrational]

I use Firefox as my primary browser. I've tried to get my wife and children to use it, but they always default to using Chrome. Why? Because it is Google's browser and they use Google for so many other things. They can't see anything that Firefox does better than Chrome, so why should they use it?

[h1d]

Interface is simple but powerful enough and we got used to it and don't bother when you get nothing better by using another browser and for some reason font rendering (especially with Asian characters), Chrome looks tiny bit better, even than Safari. The only concern is privacy but I'm using Chromium.

[Majestic121]

One can use Google products on Firefox without any issue afaik, so I'm a bit surprised that someone would switch back to Chrome for this.

[irrational]

Oh, I know. Firefox is about all I use. But they didn't switch back to Chrome, they just were never really willing to try Firefox.

[PavlovsCat]

Google pushed Chrome a lot on its pages though, it wasn't just something that spread by word of mouth because it was so good.

[interfixus]

Intriguing. Which browser and email would that be?