[robertpohl]

Help me understand why the consumer protection is not used here?

In order to do card payments the merchant (IGG) need to be able to refund. It they cannot, the acquirer must do so. Anyways, one of the purposes of Visa and MasterCard is protection from these scams. If you don't get 100% of what you bought, you can get refunded by the card issuer, which will collect acquirer/merchant.

[chenster]

Maybe because the consumers are investing in a future product. It is not the same as buying directly online from ECommerce store like Amazon. Investing implies risk. The consumers can probably still get a refund for fraudulent charges from CC.