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by bArray 2755 days ago
Why do so many status pages seem to crash/incorrect report when the service goes down?

Once you get on the page:

    We're really sorry but this system is currently
    experiencing some technical problems.
    Our engineers have been notified, so please check back
    later.
3 comments

Best practice is to host the status page on completely separate infrastructure. This adds a lot of operational overhead often seen as disproportionately low benefit relative to the ongoing effort to maintain, until rare events like this actually happen.
> Best practice is to host the status page on completely separate infrastructure.

Perhaps they have - and it's overloaded.

Probably offset by the amount of people who can't access it due to their internet not working haha
Because hosting your own status page seems like a fine idea until your service goes down and 1 million people come to figure out what's wrong or even worse, just lose the entire status page along with your infrastructure.
I know SoftBank pretty well from an old job. They do not do ops very well is the minimum I can say on this.