[anoncoward111]

Sounds about right to me! One of the companies I consulted for had a billing department that insisted people pay their utility bills by check. They said "this is the way most of our customers like to pay".

But what they really wanted to say is "we will have to repurpose 200 staff who process these checks and mail out statements, and they're all 30 year veterans, and I don't have the heart to tell them they're fired even though they are the sole reason we lose money"