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by reitzensteinm
2756 days ago
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I've sold 7 figures worth of game copies over my career, through Steam, the App store and my websites in roughly equal quantities. This completely misses the value proposition of Steam. Collecting a million dollars of game sales through Stripe or PayPal is not hard, nor is dealing with payment issues a large overhead, even if you're paying the people replying to the emails programmer salaries. Supporting the game itself is an order of magnitude greater even if it's decently written. Steam doesn't prevent that support, it just obfuscates the customer's connection to you so if you don't care you can mostly get away with ignoring them (at your peril, as it will invite bad reviews). Steam puts you in touch with an immense audience. That's the value they're bringing to the table, and it's a big one. |
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Its an unfortunate system because steam isn't actually providing that much value but they have just managed to centralize everything on their platform.