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by eletious 2761 days ago
Not entirely on topic, but Marriott seems to be dealing with some internal phone abuse issues as well - calls going directly to hotel rooms (bypassing the front desk) and asking for card details to fix broken incidentals records. I got a call like this yesterday and found out that it's enough of an issue that they've printed out signs in the lobby warning guests to not hand out information.
1 comments

That's interesting. I've had a couple of calls like this in the past and have always insisted on going to reception instead of giving details over the phone. Thankfully mine turned out to be genuine.