[ryanmercer]

Oh look, I'm being downvoted.

Downvote away, you're either Google employees or dense. You are more than welcome to head over to /r/projectfi and see these problems posted day after day by hundreds (if not thousands of users) going back 3 years as well as all sorts of billing issues, number porting issues, trade-in issues, referral issues, warranty issues etc etc.

Similarly you can find issue after issue on their official forum.

They even screwed the pooch telling customers about the change today by sending the email to customers more than an hour after tweeting it and in the past when there have been critical issues with service, as in service down for thousands of subscribers, they've posted it on their obscure forum instead of emailing customers.