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by toomuchtodo 2768 days ago
I've found Hashicorp's support to be superior to paid AWS support. YMMV.
1 comments

I had an issue with a CF template caused by property not being the correct case and the error message made no sense.

I started a chat with AWS after giving them the ARN of the template. He looked through my CloudTrail logs and the documentation and couldn’t figure it out either. He said he would get back to me....

He created a simplified CF template that reproduced the problem, talked to an CF developer, he said the developer looked through the code of the API call that CF was attempting and they found that the property was case sensitive. The guys at Hashicorp couldnt do that.

Don’t get me wrong, I’m a Hashicorp fanboy when it comes to onpremise implementations. I developed a system around Consul, Nomad, and Vault with a helping of Fabio.