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by vinceguidry 2767 days ago
The HN crowd tends to stay outside of these kinds of business circles, but I have a friend who doesn't, and he would ping me from time to time about "cloning a site and building a business around it." It took me awhile to understand the mentality. But "Uber for X" is very much a thing. We just don't pay attention to them because those companies never reach Uber growth. But you don't get to be Uber by just acquiescing to competition. It's not just about execution, you can't just take the high road, Uber's taken a lot of low roads to get where they're at.

It's basically like the kudzu that grows ubiquitously across the SE United States. Find a tree, climb it, then steal all its sunlight. Look at an existing business, find out what makes it tick, then clone its business model and go after its customers using the same marketing channels its using.

I don't think you'd have to read many business books to find an account of this happening, albeit with non-software products. It works because customers simply don't have the bandwidth to be loyal or to thoroughly research everybody they do business with.

2 comments

>I don't think you'd have to read many business books to find an account of this happening, albeit with non-software products.

So it's a general problem with businesses and not a valid argument against FOSS alone then. That being said I don't see "uber for x" companies to be a danger for legit businesses. To me it seems more of a way to milk investors, and not a viable way to steal markets.

Most systems have a potential for agents to act badly, but it is my lay understanding that game theory have shown cooperative strategies to win out.

If it happens with businesses so often, why make it easier for them by providing the source?
Because the source code is really not the important part of that equation. A competitor with a slick marketing strategy will steal your business no matter what.

Meanwhile, if you do release your software as FOSS, then you at the very least get a marketing channel (the FOSS community) that's 1) cheap to acquire (any "this week in FOSS" blog or software repo or whatever will jump on spreading it around specifically because it's FOSS) and 2) is on average savvy enough to know that you're the actual encumbent and your competitor is a fraud. Assuming your product is actually good, they'll be inclined to support it and possibly even buy it.

If this is scary to do with your core product, then at least start with the FOSS dependencies of that core product. See also: Valve being one of the "good guys" in the Linux-on-the-desktop movement; their core product (Steam) is closed-source DRM (the literal antithesis of free software), but their free software contributions (especially around Mesa and Wine/Proton/DXVK) more than offset the "evil" of their core product, and so Linux users (myself included) have no qualms throwing money their way.

Again, I don't think this actually happens. Look at Toothpaste brands (https://en.wikipedia.org/wiki/List_of_toothpaste_brands). The ones that aren't around anymore basically had a defective product, and the rest got bought out by the more established competitor.

Car ride-sharing business isn't a monopoly, and it also isn't one-eats-the-other. Uber and Lyft are competitors but they both still exist, even though they do the same thing, because (1) they both have strong brands, and (2) they both implement their business in different yet complementary ways. It's obvious that not every competitor cuts the legs out of the other competitors at every opportunity.

Likewise, not every start-up is going to steal the tech from its rival, even if your "friend" keeps suggesting you do it. And even if you did have your competitors' source code, source code isn't a brand, it isn't a development team, it isn't support, and it isn't sales. If you don't execute all the business aspects better than your competitor, the source code is useless.

If you want to convince people building software enabled businesses to keep their source open and free rather than closed, a better rationale is needed than "I've never seen it happen so you should definitely bet your business on it never happening to you."
The "Uber for X" mentality exists, but as OP admitted, it exists without the source code. Uber is not open-source, nor is Twitter etc. and yet, they still get cloned. So did Reddit, as an idea, but I don't think the availability of that code helped the clones much.