[Nasrudith]

The thing is that while it is a flaw for FOSS it is one for closed source and can even be worse there. Look at just car manufacturers and their measured to make error codes opaque. It is less prime when they sell software but upselling is always a thing for capitalism. Bad incentives effect everyone unfortunately. I mean this not as whataboutism but as a question of how it may be overcome?

I believe FLOSS ideally bypasses it via doing things for the sake of software or the task - minimizing trouble for the sake of making it easier on themselves but that has its own limitations and requirements including motivation. There isn't any open source turbotax equivalent for one as far as I know.